FAQs
Air Conditioning and Heating Specialists
Furnace Repair
When your furnace breaks down, you need it fixed fast. Our technicians diagnose and repair all furnace brands—usually the same day you call.
How much does furnace repair cost?
Most furnace repairs range from $150-$600 depending on the issue. We provide upfront pricing after diagnosis—before any work begins.
How fast can you get here?
We offer same-day service when you call before noon. For emergencies, we're available 24/7 with average response times under 2 hours.
Do you repair all furnace brands?
Yes. We service Carrier, Trane, Lennox, Rheem, Goodman, Bryant, York, Amana, Coleman, and all other major brands.
Furnace Replacement
When repairs no longer make sense, we'll help you choose the right furnace for your home and budget. Professional installation and full warranty coverage on every system.
How much does a new furnace cost?
Furnace replacement typically ranges from $3,500-$8,000 depending on system size, efficiency rating, and brand. We provide detailed quotes with options to fit your budget.
How long does installation take?
Most furnace replacements are completed in 4-8 hours—a single day. We remove your old system, install the new one, and make sure everything runs perfectly.
Do you offer financing?
Yes. We offer financing options to make replacement affordable. Ask about current promotions including low-interest and 0% financing offers.
AC Repair
When your AC stops cooling, we get it fixed fast. Our EPA-certified technicians diagnose and repair all air conditioning systems—central AC, ductless mini-splits, and heat pumps.
Why is my AC running but not cooling?
Common causes include low refrigerant, dirty coils, faulty compressor, frozen evaporator coils, or a bad capacitor. Our technicians diagnose the exact cause before recommending repairs.
How much does AC repair cost?
Most AC repairs range from $150-$650. Simple fixes like capacitor replacement are on the lower end, while compressor issues cost more. We provide upfront pricing before starting work.
Should I repair or replace my AC?
If your AC is under 10 years old and the repair is less than half the cost of replacement, repair usually makes sense. If it's over 12-15 years old or uses R-22 refrigerant, replacement is often smarter.
AC Installation
Whether you're replacing an old AC or adding cooling to your home for the first time, we handle everything. Proper sizing, professional installation, and full warranty protection.
How much does a new AC cost?
AC installation typically ranges from $4,000-$10,000 depending on system size, efficiency rating, and installation complexity. We provide detailed quotes so you can compare options.
What size AC do I need?
Proper sizing depends on square footage, insulation, windows, and ceiling height. We perform a Manual J load calculation to size your system correctly—not too big, not too small.
What brands do you install?
We install all major brands including Carrier, Trane, Lennox, Rheem, Goodman, Bryant, and ductless systems from Mitsubishi, Daikin, and Fujitsu.
24/7 Emergency Service
HVAC emergencies don't wait for business hours. We're available 24/7/365 for no-heat situations, gas leaks, carbon monoxide alarms, and complete system failures.
How fast can you respond to an emergency?
Our average emergency response time is under 2 hours throughout the Gallatin Valley. For life-safety situations like gas leaks or carbon monoxide, we prioritize immediate dispatch.
What counts as an HVAC emergency?
No heat during freezing temperatures, gas smells, carbon monoxide alarms, electrical burning smells, flooding from your unit, or any situation that puts your family's safety at risk.
Do you charge extra for emergency calls?
Emergency calls have a premium rate compared to scheduled service, but we're transparent about pricing before any work begins. No surprises when you're already stressed.
HVAC Maintenance
Annual tune-ups prevent breakdowns, lower energy bills, and extend equipment life. Our comprehensive maintenance includes inspection, cleaning, and calibration of your entire system.
How often should I schedule maintenance?
We recommend annual maintenance—heating tune-up in fall, cooling tune-up in spring. Heat pumps should be serviced twice a year since they run year-round.
How much does maintenance cost?
A standard tune-up typically runs $89-$150 per system. Our maintenance plans offer discounted rates plus priority scheduling and no overtime fees.
Do I really need annual maintenance?
Yes. Regular maintenance prevents breakdowns, lowers energy bills, and extends equipment life. Most manufacturers require annual service to maintain warranty coverage. A $100 tune-up can prevent a $500 repair.
Commercial HVAC
We service businesses throughout the Gallatin Valley—offices, retail, restaurants, warehouses, and more. Minimize downtime with fast response and professional service.
What types of commercial systems do you service?
We service rooftop units, split systems, VRF/VRV systems, packaged units, and light commercial equipment. If it heats or cools your business, we can service it.
Do you offer after-hours service for businesses?
Yes. We understand HVAC issues can't always wait until business hours. Our 24/7 emergency service is available for commercial clients to minimize disruption to your operations.
Do you offer commercial maintenance contracts?
Yes. Our commercial maintenance agreements include scheduled tune-ups, priority service, discounted repairs, and no overtime fees. We'll customize a plan based on your equipment and needs.
Maintenance Memberships
Join our membership program and never worry about HVAC maintenance again. Priority scheduling, discounted repairs, and peace of mind—all for one low annual fee.
What's included in the membership?
Annual heating and cooling tune-ups, priority scheduling, 15% off all repairs, no overtime fees for emergency calls, and a transferable agreement if you sell your home.
How much does membership cost?
Membership plans start at $199/year for one system. Multi-system discounts available. The plan pays for itself with just the included tune-ups—everything else is a bonus.
Can I cancel anytime?
Yes. No long-term contracts. If you're not happy, you can cancel. But most members stay year after year because the value is obvious.
General Questions
Everything else you might want to know about working with Rocky Mountain Heating & Cooling.
What areas do you serve?
We serve the entire Gallatin Valley including Bozeman, Belgrade, Big Sky, Manhattan, Four Corners, Three Forks, Livingston, and Gallatin Gateway.
Are you licensed and insured?
Yes. We're fully licensed HVAC contractors in Montana with comprehensive liability insurance and workers' compensation coverage. We're happy to provide documentation upon request.
What payment methods do you accept?
We accept cash, checks, all major credit cards, and offer financing for larger projects. Payment is due upon completion of work.
Do you offer free estimates?
Yes, for replacement and installation projects. For repairs, we charge a diagnostic fee which is waived if you proceed with the repair.
Still Have Questions?
We're here to help. Call us or send a message and we'll get back to you fast.